More revenue, less churn
Upselling subscriptions is hard. Your customers may never visit your website again, even though it can generate 10-30% more revenue.
Churn is also a major problem, it costs 5 to 7 times more to acquire a new customer compared to retaining an existing one.
We help solve these problems.
How it Works
We've solved two major pain points when dealing with subscription customers; upselling and churn.
Reducing Subscription Churn
It's 5-7 times cheaper to retain a customer than it is to acquire a new one.
Incentivise your customers with rewards to help reduce churn by automatically offering different gifts depending on how many times they've ordered in the past.
If you're currently gifting, chances are you're managing it with post it notes or spreadsheets. We can automate the entire process.
- Gifts can include free shipping, a discount on the upcoming order, or any Shopify product
- We'll work with you to analyse your subscription performance and gifting strategy
- Gifts are added a few days before the order is due
- All gifts are one-off and won't affect any regular recurring orders
Upselling Subscription Orders
Coming Q4 2020: Traditionally upsells are done at the checkout, since your subscription customers no longer visit your website for any recurring orders there is no longer an opportunity to upsell.
This means upsells are a manual task and let's face it, nobody has the time to do it. You're leaving 10-30% of additional revenue on the table.
We solve this problem by automatically upselling right before their order is due to be processed by offering a simple, hassle free experience.
- Upsells are offered a few days before the upcoming order
- Offer one-time or ongoing products
- Track conversion rates with ease
- Set and forget ruleset
Free Deep Dive Analysis
Our onboarding process includes a free detailed no obligation analysis of your subscription performance to help you understand your customers.
You will discover:
- When and why customers are churning
- Identify customers at risk
- Churn impact on revenue
- Incentives to maintain customers
Even if you only stay for the trial, our analysis will provide valuable insights and give actionable advice to drasticallly improve your churn rate.
2020 Commitment Free Trial
Try Viadog Subscriptions completely free during 2020 and how we can help with your ReCharge subscription orders. No credit card required.
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Our Partners
We're integrated into the same platforms which already power your subscription business.
Pricing
Viadog Subscriptions is free during 2020 whilst we work closely with our early users to provide the best service possible.
Our goal is to cost less than the increased revenue we bring you, either through upselling or churn reduction. This way it literally pays for itself whilst also helping to grow your business.
Upselling. Gifting.
We've got you covered.
Viadog Subscriptions will get the most out of your subscription orders by helping to increase revenue and reduce churn.
Start Your Free Trial
Start your free trial today and supercharge your subscription orders.
FAQ
We currently support any Shopify store that uses the ReCharge payment gateway. We plan to support additional payment gateways in the future, contact us for more information.
Existing Shopify upsell apps are designed to work on product/cart/checkout pages, we're different. Viadog Subscriptions focuses solely on your subscription orders where the customer doesn't touch the checkout, and won't conflict with your existing setup.
No. We focus on one thing and one thing only, subscription orders. We'd be doing you a disservice by spreading ourselves too thinly and trying to do it all.
Yes, once setup you can sit back and leave the hard work to us. You will only need to make adjustments if your products change however even this won't be 100% necessary.
We'll answer any questions you have over a short 15 minute online meeting whilst we explain how Viadog Subscriptions works and walk you through getting setup. You can chose to connect your own shop or simply watch us guide you through our demo shop.